First, make sure you’re using the same phone and browser you used when you purchased the hunt.

If you purchased using Safari, reopen the hunt in Safari. If you used Chrome, reopen it in Chrome.

If you’re still having trouble and your 48-hour access hasn’t expired, contact Storytowns and we’ll help get you back into the hunt.

Try a free practice clue to see how it works. Then purchase access, listen to Santa’s clues and travel around Mt Dandenong to find his missing reindeer. You’ll need a car to travel between the villages.

Before you pay, you can try one practice clue to see exactly how the hunt works: listen to the clue, find the answer and enter it. It’s free, and it doesn’t use any of your 48 hours.

The scavenger hunt costs $15 per family.

You have 48 hours from the time you purchase to complete the scavenger hunt. You can stop and come back during that time.

No. Your access lasts for 48 hours, so you can take a break and continue later.

We recommend using the same phone and browser you used when purchasing. Your access is saved to that browser.

For example, if you purchase using Safari on your iPhone, continue using Safari on that iPhone.

Your access may not automatically appear on another phone or browser. If you have a problem accessing the hunt after purchasing, contact Storytowns and we’ll help.

Yes. You’ll need an internet connection to listen to the clues and for the website to confirm your access.

No. The entire scavenger hunt runs through your phone’s web browser — there’s nothing to download.

Your $15 purchase is intended for one family playing together.

Yes. This is a driving adventure around Mt Dandenong, with clues taking you to different villages and locations around the mountain.

No! Santa’s reindeer are represented by large reindeer stickers hidden at each location for you to find.

Contact Storytowns and we’ll help get your Christmas adventure back on track.